IFEDA

The Constitution of the Association includes an article stating that any Member bringing the Association or fire trade into disrepute, by either its trading practices or continual customer complaints shall forfeit its right to Membership and will be expelled from the Association.

To you the customer this should ensure that should you choose to trade with any Association Member, the services provided should be of the highest calibre and professionalism. Should you on any occasion have cause for concern as regards this matter you are advised to contact:

The General Secretary
I.F.E.D.A.
Unit 203 Solent Business Centre
Millbrook Road West, Millbrook
Southampton
SO15 0HW

Telephone: 023 8051 3326
Fax: 023 8051 2918

The British Fire Consortium was launched in 1983 to provide companies and organisations with easy access to expert fire safety training, consultation and equipment suppliers across the UK, at the same time as improving the business interests and communications of its members.

Now with over 250 member companies and still growing, the Consortium has the ability to provide individual and national customers throughout the United Kingdom with all aspects of fire protection supply and service. As one of the largest groups of fire consultants, manufacturers and service companies, the Consortium offers unrivalled expertise, quality and competitive supply in every field of fire protection.

Fire safety and quality standards, staff training and product suitability are continually assessed and reviewed by the Consortium. Consortium members are expected to give impartial advice, be fair in their business dealings, and maintain high standards of commercial conduct. More information is available at www.britishfireconsoritum.com

BAFE

Established in 1984, BAFE is a non-profit making organization dedicated to improving standards in fire protection. It is supported, amongst others, by government, trading standards and the Heath and Safety Executive. BAFE adopts third party Certification schemes developed by independent certifications bodies and where there are not relevant schemes in place, develops its own.

If you are an employer or building owner / occupier you have a duty of care under the Fire (Scotland) Act 2005 to take the necessary steps to protect your employees and people within your building from the risk of fire.

In today's environment of risk assessment, with the increasing responsibility for safety on the owner / occupier, it is important that the quality of fire protection ensures "fit for purpose" and is installed and maintained by "competent persons". In choosing a fire protection company which is BAFE Registered you are assured that its products and services conform to recognised standards.

For further information please contact www.bafe.org.uk

Independent European Certification - BS EN ISO 9001: 2000 -

BS EN ISO 9001:2000 forms part of a family of ISO 9000 standards, documents and guidelines, with new or revised documents being added all the time to inform and increase companies' understanding of requirements and continually improve their business models.

In December 2000, the International Organisation for Standardisation introduced a revised set of Quality Management standards based on a process model. The new emphasis within the documents focused on Customer Satisfaction and Continuous Improvement within the business. Therefore, BS EN ISO 9001:2000 is principally a world wide recognised set of rules which companies implement with the aim of enhancing product or service quality within their organisation.

Further details are available by logging on to the Independent European Certification website at www.iecuk.co.uk